Shipping policy

Shipping Policy

Thank you for shopping with Gentleskin.

Processing Time:

Orders are processed within 1–3 business days after payment has been confirmed.

Delivery Time

Estimated delivery times:

* South Africa: 3–7 business days
* International orders (if available): 7–21 business days

Delivery times may vary due to courier delays, public holidays, weather conditions, or customs processing.

Shipping Costs:

Shipping costs are calculated during checkout before payment

Order Tracking:

Once your order has been shipped, you'll receive a tracking number via email.

If you have any questions regarding your shipment, please contact Gentleskin support team by filling the form under Contact Us page.